Service industries share many issues in common. One of the most challenging is a firm’s ability to price a product or service appropriately for a client and then manage and maintain that margin over the course of the engagement with the client.
Our research and our experience suggests that many professionals lag behind their clients in the way in which they are willing to structure fees. More can be done using internal systems to support those whose role it is to set and negotiate fees and price with clients.
We help business to develop a better pricing approach, to define ‘value add’ in the client relationship and to explore the appeal of new pricing models and their impact. In Financial Services, achieving a consistent approach to product pricing and fees is critical to success.